Yes, all US orders ship free using varying services (USPS first class, USPS priority mail, UPS).
International shipping is paid by the customer and is determined based on the total weight of items in your cart and the location that you are shipping to. Once you have added your items to your cart, you will be able to see all shipping options and their associated rates.
*REMINDER: INTERNATIONAL ORDERS MAY BE SUBJECT TO CUSTOMS AND DUTIES*
We ship worldwide!
Please note: Our order fulfillment time is independent of shipping.
Processing/order fulfillment:
Processing of all orders can take 2-5 business days (M-F, not including weekends)
Shipping:
US orders will always receive FREE STANDARD SHIPPING.
For orders shipping Internationally, the customer will be responsible for shipping fees/customs/duties and are subject to longer shipping durations which will depend on the courier chosen at check out.
To change or cancel an order, please email us directly at contact@magicalmailers.com
PLEASE DO NOT DM US ON SOCIAL MEDIA FOR ORDER RELATED QUESTIONS. All orders that need to be changed or canceled will only be handled through email.
Once your order is fufilled, you will receive your tracking number by email or text depending on the method you chose at checkout.
We now offer Shop Pay on orders over $50. Once you have added all of your items to your cart, you can select SHOP PAY installments at checkout to split your purchase into 4 interest-free payments.
We do not offer wholesale at this time.
Yes - you may resell our products as long as:
We do not accept returns but do accept exchanges if the product is in new, un-used condition. The customer will be responsible for return shipping. Please email to contact@magicalmailers.com to initiate your exchange.
At Magical Mailers, we hold our products to the highest standard with routine quality checks but it is still possible imperfect packs may make their way out the door. If you recieve an item that is less than perfect, please email contact@magicalmailers.com with your order number and issue so we can take care of you!
Yes - Our poly mailers are recyclable.
Most local recycling facilities are not equipped to recycle film and bags. These items tend to get tangled in machinery which can damage the sorting equipment and cause costly facility shut downs.
So, let's recycle the right way!
Although they are not curbside recyclable, poly mailers can be brought to a store drop off location with your weekly grocery bags to be recycled properly. Be sure to remove shipping labels and additional decorative packaging before recycling.
Visit Plasticfilmrecycling.org to find a location nearest you.
Thank you for going the extra mile to recycle your poly mailers properly!
Yes - We will now be accepting a small number of custom orders. The minimum order quantity for custom mailers is 10,000 pieces. If you are able to order the minimum quantity needed, please email design@magicalmailers.com to further discuss your custom packaging.
Our mailers are made of 3.5mil thick film which is 57.5% thicker than the average poly mailer. You're paying for a higher quality product so that your items can reach their new owners in one piece, fully protected and still look beautiful/unwrinkled, creating that memorable opening experience and brand recognition!
Our designs are fully custom, they are not just chosen out of a catalog and bought in bulk. There is a creative process that goes into every design. I do market research, and customer polls, and spend countless hours working on a design software every week creating those layouts and making sure everything is perfect. We also love to use art from other small shop designers so when you support us, you support them.
Shipping is included in our pricing so there are no hidden surprises at check out!
I am a small shop lover who also happens to have a degree in packaging from Clemson University!
Before starting Magical Mailers, I worked full time as a senior packaging engineer for a fortune 500 company, designing retail/e-commerce packaging for very popular brands such as NUK and Rubbermaid!
I noticed I was having a hard time finding cute poly mailers after opening a small online baby boutique in 2019 and then decided between my degree and experience, I would create the packaging company of my dreams and that is how Magical Mailers sprouted in October 2020!
You can read more about my story on the About Us Section!
Directly on our website!
Mooresville, North Carolina! About 30 minutes north of Charlotte.